About The Survey Application   Survey Results  
 
FACILITIES SERVICES
CUSTOMER SATISFACTION SURVEY
 
Building Location:      Floor:
 
Please rate the following:
Building Services
1.Comfort (Temperature/Air Flow):
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
2.Cleaning:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
3.Elevator Services:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
4.Interior Maintenance:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
5.Exterior Maintenance:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
6.Parking:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
7.Recycling:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
8.Security:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
9.Emergency Preparedness:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
10.Overall Opinion of Building Services:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
Building Appearances
11.Building Exterior/Landscaping:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
12.Parking Areas:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
13.Main Lobby:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
14.Elevators:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
15.Restrooms:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
16.Vending Areas:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
17.Your Floor Common Area:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
18.Overall Opinion of Building Appearance and Image:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
Business Services
19.Shipping Services:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
20.Reprographics:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
21.Mailing Services:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
22.Receiving Services:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
23.Dining Services:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
24.Guest Services (if applicable):
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
25.Health And Fitness Center:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
26.Overall Opintion of Business Support Services:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
Facilities Staff Performance
27.Communication of Building Procedures:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
28.Timely Response to Service Calls and Requests:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
29.Delivery on Commitments:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
30.Overall Opinion of Facilities Staff Performance:
 
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied Not Applicable
 
Comments:
 
 
 

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